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Benefits for Landlords

As your dedicated property management company, we promise no agency fees, no maintenance service fees, and no dramas. We will guarantee your rent, furnish your home, and find reliable tenants to look after it along our side. Your home, in good hands.

Guaranteed Income

Never get caught by a gap in income again! Our three to five-year rental agreements mean that if you choose us as your rental agents in London, you won’t suffer from any income voids, as we promise guaranteed rent for landlords for every second of your agreement.

No Hidden Costs

We don’t charge any service fees to our landlords, so they can maximise profits without the risk of hidden costs. This further allows us to offer our direct to landlord fixed-term tenancies with guaranteed rental income from us at the market rate or better.

No More Paperwork

Our technological services and personal expertise as room rental and HMO letting agents in London, will let you simply sit back and watch the return on your investment. We handle every aspect of making sure properties are up to standard. What’s more, our expert team will apply for all the relevant licences and permits on your behalf, without any complicated bureaucracy from you.

Regular Maintenance

By using our own trusted 24/7 maintenance and certification team, and fastidious cleaning service, we can ensure that the wear and tear of flatshares and co-living is something that you won’t ever have to worry about when you choose to work with Mind the Flat.

Created for Your Peace of Mind

Support for Landlords, no fees attached

No one would argue that there aren’t plenty of pitfalls awaiting London property owners seeking to rent out to tenants in a house of multiple occupation. From falling foul off some of the less scrupulous estate agencies and their hidden costs, to navigating ever-changing legislation and complicated bureaucracy, to selecting honest, reliable tenants, Mind the Flat is here to take care of them all. With our 24/7 support and maintenance provided as standard with absolutely no landlords’ fees, and our dedicated expert team, rest assured - we take care of it all.

Our Services Include:

Property advertisment
Tenant procurement
Regular property Inspection
Income during void periods
Meeting legal requirements
No agency fees
Fully Managed service

How Does It Work?

1. Property Evaluation

Book a valuation with Mind the Flat and meet our team at your property, so that you can be assured that your property is in expert, effective hands. After reviewing the property and the service, and making sure you are happy, we will be delighted to agree an offer to take your property on board for the next 3-5 years.

2. Property Dressing

Our team will dress the property and improve essential conditions of the home if needed, making tenants feel comfortable and happy in their home immediately, and meaning no work needed from you.

3. Sit back for 5 years

Guaranteed rent for Landlords over a 3-to-5-year period. No voids and no fees paid for a fully managed service. Just sit back and watch your income come to you.

Your London HMO experts

Book a valuation with Mind the Flat and meet our team at your property, so that you can be assured that your property is in expert, effective hands. After reviewing the property and the service, and making sure you are happy, we will be delighted to agree an offer to take your property on board for the next 3-5 years.

Renting with Mind the Flat?

“I have let several Landlord's properties over many years to Mind the Flat ltd. They always provide good tenants and maintain the buildings well and action any issues that do arise. I would not hesitate to recommend them to a Landlord”

- Francesco M

“Very professional agency, with a fast and clear service. If you have an issue, they are here to solve it. Strongly recommended”

- Riccardo B

“Eli and Dory are very hard working and professional. They always give their best and very easy to work with. If you are looking to rent or let, be assured you are in good hands.”

- Gurwinder S

Mind the Flat is an exceptional agency. The staff is very qualified and prepared. They are all available to fulfil every request. Thanks to all the professional team

- Franca M

Mind the flat is one of the best letting agency in London. Great communication

- Breko

MTF are a reliable company who provide high professional class tenants. I have completed various transactions through Mind the Flat and I highly respect their customer service as a company

- Abel L

Very professional company, always pays their rent on time and treats the property as if it were their own home. Would definitely recommend for future landlords. Best person to deal with is Dory!

- Chelsea

Very competent and attentive service, offering sensible advice and reliable expertise. I'm being very well looked after. Mind the flat was recommended to me by a friend, who is also extremely happy with their services. Thoroughly recommended!

- Ricky R

Contact us and book an evaluation for your property

Our Landlords Portal

All your documents in one place

Mind the Flat’s dedicated platform for landlords allows constant and easy access to information about progress with the property. Find updates for a full understanding of any maintenance issues inside the property, who currently lives there, and updates concerning our free quarterly inspection. Invoices and other important documents are readily accessible and downloada ble so that records can always be kept track of. Everything to make your experience fully serviced and complication-free.

We’re Qualified

Our 10+ years of experience in the property market, and professional qualifications and training have taught us that co-living services need to address the needs of both sides of the table, as happy and satisfied renters make for ideal tenants who treat our clients’ properties with the utmost respect.

The Property Ombudsman

  • Our accreditation number: D11619
The Property Ombudsman scheme is an ombudsman of the United Kingdom that has been providing consumers and property agents with an alternative dispute resolution service since 1990. The Property Ombudsman's Sales and Lettings Codes are independently approved by the Consumer Codes Approval Scheme (CCAS) which is run by the Chartered Trading Standards Institute (CTSI). The CCAS scheme’s objective is to improve customer standards in a number of ways: Through approval and promotion of codes of practice to consumers and businesses by protecting consumers through defined and clear standards of customer service, allowing businesses to display the ‘approved code’ logo to reassure consumers of these standards

London Landlord Accreditation Scheme

  • Our accreditation number: 190336321
The London Landlord Accreditation Scheme launched in 2004 as a partnership of all London boroughs, landlord organisations and educational organisations, aiming to recognise good practice and improve conditions in the private rented sector.
Any landlord seeking to rent-to-rent their property for multiple occupation will be at least somewhat versed in the ever-tightening regulations and legislations which affect such properties. The good news is that our expert team can apply for all the relevant licences and permits on your behalf. From gas safety certificates and utilities to managing rectification work, we can handle every aspect of bringing properties up to the required standards.

Get In Touch

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02087400719 Mind the Flat 333 Latimer Road London W10 6RA


    Any Questions?

    Are you estate agents?

    Mind the Flat rents properties directly from landlords, according to a model which is also known as ‘rent to rent’, making us property managers and not estate agents.

    We take care of all property maintenance and certification concerns, as well as sourcing responsible and fully checked tenants. In the unlikely event that there is ever any kind of issue, Mind the Flat is responsible for finding solutions and will take charge without work or stress needed from you.

    Just a few of the key differences are:

    • We will never charge agency fees and there are no costs associated with our service
    • We act as a proxy tenant as we pay you the rent, allowing us to guarantee monthly rent on time, so you are never affected by tenant voids or issues
    • We manage all maintenance logistics, saving you time and stress
    • We manage all tenant issues and services
    • We are exclusively responsible for marketing, finding vetted, responsible tenants, and fulfilling our guarantee rent scheme, no matter what
    • We do not profit off charging our landlords fees
    What is the benefit of renting to you instead of through an agency or direct to tenants?

    Mind the Flat effectively acts as your tenant, paying rent directly to landlords from our own business. We then manage all property letting matters from maintenance, tenant occupancy, certification etc.

    This way, you receive guaranteed rental income from us on time every month without fail, while also avoiding any work, time, or stress from you. Furthermore, because of our rent guarantee scheme, you will never have to worry about any income voids or occupancy issues, as well as tenant issues, maintenance updates, or property certification.

    What are the charges for your services?

    Mind the Flat does not charge anything to landlords for the agency services we provide and thus does not make money from charging for the service we provide to landlords.

    We sustain our business on a slight differential between the rent we pay to you and the rent we collect from tenants. However, the rate we pay landlords always remains at market rate or better, as we charge our tenants a little extra for our services and care and high-specification all-inclusive rooms for rent.

    Some standard maintenance costs pertaining to property ownership are passed on to landlords, which are outlined in detail in property management questions.

    What kind of properties do you rent?

    Mind the Flat specialises in properties that can be rented as shared accommodation, I.e. a flat share or house share, and has over 10 years of experience in HMO property management – this means any property that has rental facilities for 3 tenants or more, AKA a ‘house of multiple occupancy’.

    Essentially, if your property has 3 bedrooms or more, it has the potential to qualify as a HMO property and thus allows you to capitalise on rental income. We then will make an offer to work for you and will organise all certification, rectification, maintenance, legal work and tenant matters so that you are free from work, while maximising your income.

    How do you value your properties?

    We value our properties according to many different factors, including: location, condition, size, amenities and features. We also like to offer our tenants living options in some of the best areas in London, so are keen to get to know your property, and will consider external features such as distance to the nearest tube or train station.

    We are committed to paying market rate or higher for a fixed-term tenancy in your property, meaning your property will be valued and provide guaranteed rent at competitive rates permanently for 3-to-5 years.

    How does the offer process work? And how long can I expect it to take?

    Firstly, we will organise a convenient time for you to visit your property, and also allow you to meet our expert staff, ask any questions about the service, and be assured of our capable, expert team.

    We will evaluate the property, and then make our offer. You can expect to receive an offer ...

    As soon as the contract is signed, you will start earning your guaranteed rental income and will receive your first direct debit, regardless of occupancy.

    After making our offer, we will dress the property and improve conditions of the home if needed, with no agency fees charged, ready for the first tenants.

    Do you have any seasonal restrictions in signing new landlords?

    We make offers on properties all year-round. We have no restrictions on season for rentals or lettings as we have tenants looking for properties all the time. For this reason, our guaranteed rent scheme will always apply and we are happy to sign properties even in stereotypically quieter periods, meaning you can earn rent from us all year round and avoid any sort of income voids.

    Once I’ve signed a contract, when do I start earning rent? Do I have to wait for the property to be occupied?

    As we become your proxy tenant, we will pay you rent whether or not the property is occupied. For the entire duration of the 3-to-5-year contract, you will receive monthly rent paid on time by us, regardless of the property’s occupation.

    This means you will start earning rent in a monthly direct debit from the very first month you join us.

    What would happen if Mind the Flat were to permanently go out of business during the contract?

    We believe this to be a purely hypothetical topic, but we are happy to provide an answer so you can remain reassured and completely informed.

    In the event of Mind the Flat going out of business, the rent the tenants have been paying will revert to you directly. Deposits paid by the tenants are kept with the Deposit Protection Service, and so will remain there for any risk of damages or unpaid rent.

    How do you manage property maintenance, and at what cost?

    As the owner or landlord of the property, you will still be responsible financially for the maintenance of the flat.

    However, as the property managers and guardians, we will be responsible for the management all of the work associated with no fees charged for our service and assistance.

    I prefer to find and use my own contractors. What can I do?

    We are absolutely happy for you to specify use of a particular contractor or tradesman, if there is someone in particular that you trust or have a previous relationship with. All we require is that they are legally certified and fully insured.

    In this case, we will liaise with you to get their information and then will be happy to take charge of all logistics as normal.

    How does it work if there is a maintenance issue? Or any damage?

    Through 24/7 access to our online landlord’s portal and maintenance platform, as well as our own administration team, you will be notified of any updates or required work to your property. We will provide you with details of the issue and a quote for any work needed, so you get complete information and input on maintenance matters.

    We will then take care of all the logistics and communication, and merely update you on progress, before passing on the expense to the landlord.

    This remains true in the event of any damage that the tenant is not responsible for. If the tenant is found responsible, Mind the Flat will cover the costs of the damage ourselves. For more details, please see the Tenant Management and Logistics Section.

    What about standard wear and tear?

    As a rule, our landlords’ properties are often left better-off at the end of the contract due to our service. As we perform quarterly inspections, constant check-ups on touch-up and cosmetic work, property dressing and decorating, and offer our own great cleaning team, the properties are kept in great condition and are updated throughout the contract period.

    Aside from that, wear and tear that is standard to the passing of time and normal use of a shared accommodation property is dealt with.

    How do you find tenants and are they vetted?

    All tenants must comply with our checks and standards which include:

    • References from their current landlord, or previous landlords
    • References from their employer, confirming their position and that it will continue
    • An affordability calculation, requiring annual earnings to be equal to or more than 2.5 the annual rent
    • Identity checks and residence rights checks

    As we are happy to rent our rooms as student accommodation, or to freelance workers, we have further checks that any student or freelance tenant must comply with:

    • A UK or EU based guarantor with annual earnings equal to or more than 3 times your annual rent, who is also a homeowner
    • Copies of trading accounts and a reference from an accountant

    We also reserve the right to exercise our own judgement even if a tenant complies with the requirements on paper. If there is an indication that the tenant is not responsible or trustworthy, we will rely on our own personal standards to ensure that we work with suitable tenants exclusively.

    What happens if residents cause damage?

    If damage occurs to the property that is deemed to be the fault of our tenants, then Mind the Flat will cover the cost ourselves directly, and the landlord will not be responsible for any cost associated.

    If the problem is found to be beyond the responsibility of our tenants, we will be in touch to discuss options and will organise all logistics of repair and rectification without fee.

    What happens if a tenant moves out, breaks their contract, or doesn’t pay rent?

    If a tenant no longer wishes to occupy the room, breaks their contract, or doesn’t pay rent, it remains our responsibility to pay rent to the landlords on time, as always, whatever the circumstances.

    Regardless of occupancy, Mind the Flat will pay their landlords.

    And if the tenant has any problems or needs to get in touch?

    All tenant management remains our responsibility.

    Whether it’s help with something within the property, a query, a change of plan, or a lost key, tenants will never need to contact you and Mind the Flat is available to assist them at all times. Problems which carry a cost that the tenant is responsible for (e.g. lost keys) will be dealt with directly between Mind the Flat and the tenant, so you do not have to worry.

    Landlords will never need to spend time, energy, or concern on tenant issues.

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